FAQ

Our Products

We’re the UK’s biggest and best Nail Wrap supplier, with 1000’s of designs all held in our UK warehouse in West London.
We set up Holy Grail Nail so that everyone could experience the convenience, practicality and value of using nail wraps.
We love delighting our customers and we are always looking for ways to give you extra value – so make sure to check out our special offers and free gifts!
Find it difficult to apply nail polish neatly? Want to stay up to date with the latest nail art designs quickly and easily? Don’t have time or money for expensive salon visits?
Nail wraps are self adhesive stickers made of real nail polish – simply choose the correct size for your nail, peel and stick. File off the excess and apply a top coat for extra durability! They don’t require curing and last for up to 2 weeks depending on what your hands get up to!
Our Crystal and Gel are applied in the same way! Simply cure the Gel wraps for 120 seconds and the Crystal wraps for 60 seconds with our UV/LED lamp to give a rock hard long lasting finish.
For our Classic Mani or Pedi wraps, Wide Fit and Mini Me ranges, 16 nail wraps are included in each pack.
For our Crystal or Gel Manicure ranges, 20 nail wraps are included in each pack.
For our Gel Pedicure range, 32 nail wraps are included in each pack.
All orders are shipped from the UK
Customers are responsible for all applicable taxes and duties associated with their purchase. These may vary depending on the destination country and its local customs regulations.

Any extra fees for customs clearance, import duties, or taxes are solely the customer's responsibility. These charges are not included in the product price or shipping costs and are not reflected at checkout.

Our Classic and Wide Fit wraps will last up to two weeks with a topcoat if they are applied correctly.
Our Crystal and Semi Cured Gels last approximately 3 weeks. It’s all dependent on what you do with your hands really – remember if you’ve got a stunning mani, your nails are jewels, not tools!
We’d also always suggest changing your wraps at least every 3 weeks and giving your nails a bit of time to breathe.
No! The wraps and gels work well with gel, acrylic and shellac nails.
Our Classic Wraps (including Wide Fit and Kids Wraps) do not contain gel – they are made from normal nail polish so are completely fine for gel allergy sufferers.
Our Gel wraps and our Crystal wraps are both made of gel, and so if you have a gel allergy, it is best to be cautious with these.
We only recommend our MAGIC GLOSS TOP COAT, ULTIMATE SHINE TOP COAT andMATTE TOP COAT for use with our wraps.
Yes, all wraps are vegan and have never been tested on animals.
We've included size guides on each of the product pages showing the dimensions of our wraps. You can also see these below:
CLASSIC WRAP SIZE GUIDE
GEL WRAP SIZE GUIDE
CRYSTAL WRAP SIZE GUIDE
MINI ME KIDS WRAP SIZE GUIDE
WIDE FIT 20 PIECE SIZE GUIDE
WIDE FIT 22 PIECE SIZE GUIDE
They are quite similar, in that they are both made from gel and both need to be cured with our UV lamp.
Our Crystal Wraps are a little thinner and stretchier, so many of our customers find them helpful if they have slightly wider nails.
Gel Wraps are a bit thicker, and cure to give a harder finished mani.
While both styles are likely to last longer than our Classic Wraps (as they are made of gel), the Gel Wraps are also likely to last a little longer than the Crystals as they are that bit thicker.
Classic and Wide Fit Wraps: Polyacrylic Acid, Polyurethane-11, Cellulose acetate butyrate, Adipic Acid/Neopentyl Glycol/Trimellitic Anhydride Copolymer, Triethyl Citrate, Butyl Acetate, Ethyl Acetate, Pigment. May contain: D&C Red No.6 Barium Lake, D&C Red NO.7 Calcium Lake, FD&C Yellow No.5 Aluminum Lake, D&C Yellow No.10, FD&C Blue NO.1 Aluminum Lake, Black Iron Oxide, Titanium Dioxide, Aluminum Powder, Bismuth Oxychloride, Mica, Isobutylphenoxy Epoxy resins, Polyethylene terephthalate.

Crystal and Semi-Cured Gel Wraps: Polyacrylic Acid,Acrylates copolymer, Glycerine propoxylate triacrylate, Isopropylthioxanthone. May contain: D&C Red No.6 Barium Lake, D&C Red No.7 Calcium Lake, FD&C Yellow No.5 Aluminum Lake, D&C Yellow No.10, FD&C Blue No.9 Aluminum Lake, Black Iron Oxide, Titanium Dioxide, Aluminum Powder, Bismuth Oxychloride, Mica, Isobutylphenoxy Epoxy resin, Polyethylene Terephthalate, Fragrance Compound.

The nail wraps have been tested to ensure they comply with all relevant safety guidelines.

Shipping

We ship daily, Monday to Friday, from our UK warehouse in West London. Orders made before 1.45pm (Monday to Friday) will usually be sent out same day. Orders made on the weekend are usually shipped the following Monday.

Please note that during periods of particularly high demand, such as the Black Friday period and in the run-up to Christmas, it may take 2-3 working days for your order to be despatched. Rest assured, we despatch all orders as quickly as we can.
We ship daily (Monday to Friday) using Royal Mail in the UK and DHL and DeutschePost internationally.

The postage transit time within the UK is 7 working days but please allow up to 14 days for your item to arrive as it sometimes takes Royal Mail longer to deliver.

International postage times vary dependent on destination – please allow up to 3 weeks.

If you haven’t received your order by these times, or if there is a problem with your order, please CONTACT US.
For the EU and EEA (including Norway and Switzerland):

- Standard Shipping: we use Deutsche Post. This is a fully tracked service via the postal system. Transit times will depend on your delivery destination.
- Express Shipping: we use DHL. This is a door to door courier service. Your order should be with you in a few days using this Express service.
We use Royal Mail for all of our UK despatch. Free/Standard Shipping should reach you in a few working days, although it does sometimes take Royal Mail a little longer to deliver during busy periods. Please note that Free/Standard Shipping is usually sent via a non-tracked service.

For express Express Delivery we use a 24 hour tracked shipping service, which usually arrives next day (including Saturdays). We would recommend this option if your order is particularly urgent.
For the US and Canada:

- Standard Shipping: we use Deutsche Post. This is a fully tracked service via the postal system. Transit times will depend on your delivery destination.
- Express Shipping: we use DHL. This is a door to door courier service. Your order should be with you in a few days using this Express service.

Application and Removal

It couldn't be easier! Just see our comprehensive instructions and video guides here:
CLASSIC WRAPS
GEL WRAPS
CRYSTAL WRAPS
HOW TO USE MAGIC REMOVER
We always recommend applying your nail wraps around bed time, so the adhesive has a chance to set overnight. This really helps with durability! The longer the wraps have to set, the better! And try not to expose your hands to water in the 4 hours after application, to give the adhesive time to set. We’d always suggest using gloves for washing up.
Our wraps can last for ages, but we'd always suggest changing your wraps at least every 3 weeks and giving your nails a bit of time to breathe.
When applying top coats, take care not to shake the bottle as this can introduce air bubbles.

Thin layers are better than thick layers.

Not every top coat is suitable for every person (we all have different nail chemistry!). If you do not get the results you are expecting with your top coat, it may be worth switching to a UV curable top coat - like ULTIMATE SHINE TOP COAT, or switching to a non-UV curable top coat - like MAGIC GLOSS TOP COAT.
If you are having problems with the ends of your wraps chipping, try following our trimming guidelines above, and then sealing the ends of the wraps with a good quality top coat, such as ULTIMATE SHINE TOP COAT or MAGIC GLOSS TOP COAT.

Small chips can be filed off, and then a new layer of top coat can be applied, to give your mani a new lease of life.
If you are having difficulty trimming, the best way is to turn your hand over, and trim using nail clippers from the palm side of the hand, then if needed, very gently file in a downwards motion to finish (this may not be necessary with practice if you can trim right up to the nail).

A trick some of our customers do is to cut the wraps a little bit past the nails and then fold the overhang and tuck it in under the tip until it “sets” a little. Once it has had a little while to set, and adhere to the very tips of your nails, you can then start filing!

Tips and Tricks

This is often because the wrap is too cold, meaning that the adhesive hasn’t reached maximum stickiness! Try using a hairdryer to warm them up (very short blast of a few seconds), or try rubbing them on a heater for a few seconds , etc. This will soften the adhesive and make it easier to stick.
This is usually due to application technique. As with many things, the prep is important.

Wash your hands with dish soap to remove all oils. Then push back your cuticles or remove your cuticles with CUTICLE MAGIC. Any oil / cream / sunscreen on your nails will cause the wrap to peel off.

Make sure you the place wrap so that it is not touching your cuticle or skin. If there is overlap on your skin or cuticle, the wrap is more likely to peel off. Choose a wrap that is very slightly smaller than your nail for best results. After applying the wrap, press down thoroughly all over the nail surface. That adhesive needs to stick well, so the more you press, the better the adhesion! Press, press and press again!

Don’t forget to press in the corners of your nail beds too (using a wooden cuticle pusher can help).

Finally seal in your wraps with a good quality top coat.

We recommend our ULTIMATE SHINE TOP COAT and MAGIC GLOSS TOP COAT.

Avoid using quick dry top coats.
Make sure to follow one of the removal techniques outlined on the INSTRUCTIONS for each of our products.

Perhaps the easiest removal method is using MAGIC REMOVER.

Whilst it is tempting to do (especially if you want to get that next style on the go!) peeling the wraps off can damage your natural nail by tugging at the surface.

If you’ve peeled and need to repair you nails, try lots of nourishing hand cream, use CUTICLE DOCTOR twice daily, try using biotin vitamin supplements and apply nail strengthener.

Let any damage grow out before using nail wraps again.
Our glitter wraps are a bit thicker than a solid or plain patterned wrap, because of all the glitter in them. If you are having problems applying, then try warming them up by giving them a short blast with a hair dryer. This will make them more flexible and easier to put on.
We know, it can be a bit fiddly but here’s a tip to remove all at once – using a piece of sellotape, place across the middle section of the wrap – the bit that all of the wraps are attached to – and then peel off! Voila, all of the plastic should come off!
Try applying the wraps to your non dominant hand first, then your dominant hand, but leave both thumbs until the end, as you will use your thumb nails for peeling off wraps etc and these wraps are the most likely to be damaged in the process of you applying to your other fingers.
Sometimes wraps can shrink back a fraction by the following day if they have been stretched whilst putting them on or whilst filing. Make sure you don’t stretch them too much, and trimming the wrap using nail clippers rather than filing the excess off can sometimes be better (as filing can sometimes stretch and fray the tip of the wrap).

Some quick dry top coats can also cause shrinkage, so make sure you test the top coat before using!
When taking off each piece of plastic film, put it down on the silver foil packaging – it will stick to that instead of your fingers.
Sunscreen, hand creams and body moisturizer can sometimes cause the nail wraps to become soft and sticky. Sealing your nail wraps in with a top coat will prevent this and help your nail wraps last longer.
Tip wear can happen! Sometimes no matter how careful we are, the tips of our nails can get a lot of wear and just rub off. Glitter wraps are usually a bit better for this because of their thickness, as are Gels and Crystal wraps.

If you are a classic wrap user, incorporating a UV top coat like ULTIMATE SHINE TOP COAT – and when you apply, capping the tips (putting a little extra across the very tip of your nail) can help to reduce the tip wear.
If your tips have worn slightly, you can gently file off the worn tip, and reapply a layer of top coat to extend the wear time of your wraps.

Gel Allergies

Our Classic Wraps (including Wide Fit and Kids Wraps) do not contain gel – they are made from normal nail polish so are completely fine for gel allergy sufferers.

Our Gel wraps and our Crystal wraps are both made of gel, and so if you have a gel allergy, it is best to be cautious with these. Many of our customers with gel allergy are able to use our gel products as they are completely dry and no wet gel actually touches your skin or nail.

Additionally because they are stickers, only the adhesive on the back of the sticker is actually in contact with your nails – however everyone is different and we would always recommend patch testing to be sure.

Returns

We want you to be delighted with your Holy Grail Nail wraps.

You can return unused products to us within 14 days of purchase for a full refund.

Alternatively, if you have already applied your wraps and are having an issue we are more than happy to look into this for you and may be able to offer you a Nail Points credit.

Please note that we do not cover return postage.

CONTACT US to arrange a return or if you have an issue with your order.